Legal Documentation

Privacy Policy

Last Updated: March 1, 2026

We value your privacy at WiseGen. This Privacy Policy describes how we collect, use, and safeguard your data when you access and use the Wise AutoFlow platform.

1. Information We Collect

  • Account Data: Name, email, company details, billing info.
  • Linked Account Data: OAuth tokens, API keys, access credentials for third-party platforms (Shopify, Meta, Google, WhatsApp).
  • E-commerce Data: Product catalogs, stock, customer orders, shipment/billing details.
  • Usage Data: System logs, interaction stats, performance metrics via analytics (Sentry, DataDog).

2. How We Use Your Information

  • Operate and provide core services of Wise AutoFlow.
  • Process payments and generate invoices.
  • Train and optimize AI models (anonymized data, can opt-out in settings).
  • Send relevant administrative updates via email, SMS, or WhatsApp.

3. Data Sharing & Third-Party Processors

  • AI Providers: OpenAI, Anthropic, others (only transmit necessary prompt data).
  • Cloud Infrastructure: AWS, Google Cloud for hosting and databases.
  • Payment Gateways: Stripe, PayPal, local gateways for subscription processing.

4. Data Security

  • Encryption in transit (HTTPS/SSL) and at rest.
  • Secure authentication via JWT tokens and OAuth2 flows.
  • Strict access controls and monitoring of PostgreSQL/MongoDB databases.

5. Your Data Rights

  • Access the personal information we hold about you.
  • Request correction or deletion of personal information.
  • Disconnect third-party applications and revoke data access anytime.

6. Contact Us

For questions regarding privacy matters or to exercise your rights, contact our Data Protection Officer:

privacy.wiseautoflow@gmail.com